Work Industries Testimonial #2: Intrawest (RezRez)

Last week I asked a few folks I have worked with in the past to help me out with launching my new business, Work Industries. If they felt comfortable, I asked them to provide a testimonial about working with me. I published the first Work Industries testimonial from Alex Brabant of eMarketing 101 a few days ago.

The second Work Industries testimonial comes Jill Smith, who I worked with for almost two years at Intrawest‘s spin off, Resort Reservations Network (RezRez, whose website seems to have been purposefully taken offline and now creates a blank browser window. Here is Google’s RezRez cache). Jill was the Director, Operations at RezRez and managed the large sales and customer service teams. In my roles as Director, ePublishing and Director, eCommerce I worked directly with Jill on software and web projects that made our travel business work for our customers and our employees. Basically I led the web face of the business and Jill led the human face of the business. We also both were members of the RezRez executive team.

Jill writes:

“James Sherrett has the ability to communicate in an effective, confident and accessible manner that allows him to engage the attention of any audience.”

This was to be her Official Testimonial. But she also added this, which I think is as appropriate:

I don’t know if I am saying that right, but basically I always have admired how you could handle the biggest bastards, idiots and fools in such a way that kept them engaged and made them understand. How can I say that more eloquently? Help me out, you are the writer :)

Jill Smith |  Director, Operations
Intrawest Central Reservations

In closing, Jill also added that “James Sherrett has ruined my ability to car pool into the future as his company was so titillating that no one measures up.” We commuted together across two waterways and through downtown, so we had to be able to work together and accommodate each other in transportation as well.

Thank you for your candour and honesty, Jill. Never let the bastards grind you down.

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Filed under: • Work • Client Quotes
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